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ESX 4.0 Update 2 Released. Connection Problems with PCoIP Virtual Desktops

VMware announced the U2 (update 2) release of ESX 4.0, and unfortunately early adopters quickly discovered VMware View virtual desktop connections using the PCoIP protocol were failing. This post provides some quick info on both the new release and the new VDI problem it creates.

UPdate 2 Info

VMware ESX 4 Update 2 is available for download here. The following is a cut and paste of What’s New from the Release Notes:

  • Enablement of Fault Tolerance Functionality for Intel Xeon 56xx Series processors— vSphere 4.0 Update 1 supports the Intel Xeon 56xx Series processors without Fault Tolerance. vSphere 4.0 Update 2 enables Fault Tolerance functionality for the Intel Xeon 56xx Series processors.
  • Enablement of Fault Tolerance Functionality for Intel i3/i5 Clarkdale Series and Intel Xeon 34xx Clarkdale Series processors— vSphere 4.0 Update 1 supports the Intel i3/i5 Clarkdale Series and Intel Xeon 34xx Clarkdale Series processors without Fault Tolerance. vSphere 4.0 Update 2 enables Fault Tolerance functionality for the Intel i3/i5 Clarkdale Series and Intel Xeon 34xx Clarkdale Series processors.
  • Enablement of IOMMU Functionality for AMD Opteron 61xx and 41xx Series processors— vSphere 4.0 Update 1 supports the AMD Opteron 61xx and 41xx Series processors without input/output memory management unit (IOMMU). vSphere 4.0 Update 2 enables IOMMU functionality for the AMD Opteron 61xx and 41xx Series processors.
  • Enhancement of the esxtop/resxtop utility vSphere 4.0 Update 2 includes an enhancement of the performance monitoring utilities, esxtop and resxtop. The esxtop/resxtop utilities now provide visibility into the performance of NFS datastores in that they display the following statistics for NFS datastores: Reads/s, writes/s, MBreads/s, MBwrtn/s, cmds/s, GAVG/s(guest latency).
  • Additional Guest Operating System Support— ESX/ESXi 4.0 Update 2 adds support for Ubuntu 10.04. For a complete list of supported guest operating systems with this release, see the VMware Compatibility Guide.
  • Resolved Issues In addition, this release delivers a number of bug fixes that have been documented in the Resolved Issues section.

PCoIP Connections Issue

The following cut and paste is from the VMware KB Article Upgrading VMware Tools in a virtual desktop causes PCoIP connections to fail:

Symptoms

  • Connections to virtual desktops using PCoIP fail
  • You are no longer able to connect to virtual desktops using PCoIP
  • You have recently updated VMware Tools

    For example, you have installed ESX 4.0 Update 2, which updates VMware Tools, and you are no longer able to connect to virtual desktops using PCoIP

Resolution

This issue only affects customers that have View 4.0.x installed and have upgraded their ESX environment to ESX 4.0 Update 2.
 
VMware is currently investigating a workaround for customers that have installed ESX 4.0 Update 2.
 
Further, VMware is investigating a permanent fix for the issue so our customers can upgrade to ESX 4.0 Update 2 without experiencing this issue.
 
To avoid this issue, do not upgrade to ESX 4.0 Update 2 if you are using View 4.x with PCoIP.
 
[VMware] will update this article with more information as it becomes available.

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