VirtualCenter 2.0.2 Web Interface does not work after upgrade
October 1st, 2008 | 
Author: I ran into an issue at a client several weeks ago where the web interface for VirtualCenter 2.0.2 wasn’t working. They had just upgraded from version 2.0 where it was previously working fine. It’s not a common issue, but if you decide to upgrade to VirtualCenter version 2.02 before going to VirtualCenter 2.5 you might run into it. I had never experienced the problem so it was a surprise to me. Luckily it is well documented and easy to resolve.
After upgrading to VirtualCenter 2.0.2, Update 1, Update 2 or Update 3, the VMware VirtualCenter 2 Welcome page does not render completely is the title of KB 100285 which describes the problem. I was able to folow the instructions in the KB and restore the web interface with no problems. The rest if this post is taken straight from the VMware KB.
Details
After upgrading to VirtualCenter 2.0.2, Update 1, Update 2 or Update 3, the VMware VirtualCenter 2 Welcome home page does not completely render in the browser. The page does not show any text and no links are available. The screen looks similar to the following image:
To solve the issue follow these steps:
- Navigate to the following folder: C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\docRoot.
- Create a folder called ‘en‘.
- Download the attached welcomeRes.zip and extract welcomeRes.js to the newly created folder.
Once this is done, you should be able to properly view the VMware VirtualCenter 2 Welcome page.
You can download the welcomeRes.zip file from the KB Article or I am keeping a copy here at VM /ETC as well.
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